Shipping policy

Shipping Policy

Thank you for shopping with RoseNova!

Order Processing
Orders are typically processed within 1–3 business days. Processing times may vary during holidays or periods of high order volume.

Shipping
We currently offer free standard shipping on eligible U.S. orders. Delivery times vary depending on the destination, fulfillment location, and shipping carrier.

The estimated delivery timeframe shown at checkout is an estimate and is not guaranteed. Unexpected carrier delays, weather, holidays, or other circumstances may affect delivery.

Tracking
When tracking information is available, customers will receive shipping confirmation and tracking details after the order has been fulfilled.

Incorrect Shipping Address
Please make sure your shipping information is correct before placing your order. If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.

Lost or Delayed Packages
If your package appears significantly delayed or you experience a delivery issue, please contact us and we will help investigate the shipment.

Questions
If you have questions about your order or shipping, please contact RoseNova through our store contact information.